I like the approach that Melissa Wong, the instructor for my Library 210 Reference & Information Services class, takes in incorporating screencasts into her lessons. Her virtual lectures on Angel consist of a page of instructional text incorporating links to databases, charts in PDF format, quizzes, and short screencasts. She knows how to choose the correct format for a given piece of information. A chart in PDF is ideal for showing a complicated static relationship among multiple pieces of information, a screencast for demonstrating how to use a software interface, and text for sequential information and binding it all together. Like the Web but on a smaller scale, Her lectures consist of small pieces, loosely joined
Text is perfect for going through information at your own speed. When I read text I'm in control: I can skim or dig down into the details. I can go try something in a database and come back to the same place in the text.
A screencast is ideal for showing interaction with software. I used to write software documentation. A short screencast of a database search is much clearer than the multiple screen shots and explanatory text you'd require otherwise. However, screencasts are often not a good match for some information.
For example, an MIT Library tutorial spends almost two minutes on a map of library locations, describing what is at each location. As the presenter describes each location, she indicates with an arrow, not its position on the map (which might be helpful), but its name below the map. The presentation is deadly dull and far less useful than a static graphic with text.
No doubt a video presentation of library locations could be made interesting, but is it really worth the effort when an interactive map with mouseover text could do a better job for less work?
Melissa Wong's approach of creating short (six to eight minutes) screencasts of only the information best suited to the format means that she spends less time planning, editing, and synchronizing her screencasts. She may even be able to do a screencast in a single take with little or no editing. Maybe she can use simpler less expensive software or at least spend less time learning advanced features. And when, inevitably, the presentation must be updated, she'll find it far easier to update her many pieces, loosely joined than to redo a much longer screencast-only presentation. That means she'll be able to accomplish things she wouldn't otherwise have time to do.
And for me, as a user, I have control. If I want to go back and review how to do a particular task, I can easily find just that task. If the entire presentation is a screencast or other vodcast, I have to search through the video for the part I need. It's possible to give me some of that control with deep linking within a video, but then that's one more task for the creator to accomplish.
Of course I recognize that longer screencasts and vodcasts have their place, but we need to recognize the proportionately greater effort required to create them and to keep them from being deadly dull.
For applications like you're
For applications like you're describing in your 210 class, I like the idea too of combining static content with blips of screen cast, and of course, as an extension, using that same format on a library website.
In the end, anyway, its the use of the tool, not the screen cast, that is going to teach the user how to use it. And having resources to improve that learning curve as easily reference-able as possible will greatly benefit that user more so then a long screen cast (but, I do think that there are exceptions, like for grasping larger concepts, more advanced features--I think, then, that a longer screen cast can help).
Ryan
You're right. Librarians
You're right. Librarians should work to avoid "deadly dullness" as much as "lethal quirkiness." I recommended some videos this week from Mount Hood Community College as an antithesis to the "funny" videos from Brown and UCLA's libraries, but one criticism that could be leveled against the MHCC videos is that they are dull. There's a fine line between a thorough, precise, professional production and an overlong, bloated, and dull one. Minding the length helps, but I also think just keeping the tone of the narration and presentation "human" goes a long way in making the video/screencast (re)watchable.
Melissa Wong teaches a
Melissa Wong teaches a Reference class at my school, too. I've heard only great things about her so far! It sounds like she's really thought about usability in putting together her course materials - it sounds like a format I would appreciate. I especially like your point about easy access to particular tasks. Finding and using one short screencast/vodcast would probably beat finding the appropriate chapter/scene within a longer production. And just on a practical level, after trying to make a 4-minute screencast, the idea of trying to make (or having to edit) an even longer one is dreadful.
Her class reminds me a lot of
Her class reminds me a lot of this one. She also uses Meredith's technique of having the main postings due one day and the responses due two days later. Tends to make for more active discussions.
Their approaches have so much in common, I wondered whether they might be friends or at least colleagues.
Meredith, do you and Melissa Wong know each other?