LIBR 246-12: Web 2.0 and Social Networking Tools (Fall 2008)

This was an interesting exercise. I got quite different answers to my question.
 

My search for how many people were murdered in AZ led me to a virtual service from the Maricopa Community College district.  Here is the transcript:
Hello, Matt (No email provided)

Chat Transcript: How many people were murdered in our state in 2005?
CostaLib: Librarian 'CostaLib' has joined the session.

I used AskNow and Google Talk for this exercise.  Here is the transcript of my commercial virtual reference tool experience: