LIBR 246-12: Web 2.0 and Social Networking Tools (Fall 2008)

For this exercise, I chose the first question. I went to the AskNow website to use the QuestionPoint service. I have actually sat it on a reference session with one of our librarians at my work to see what it was like from the professional perspective. It was very interesting. However, I had not used the service to ask a question. I was very pleased with my experience. I didn't wait long at all for a librarian to log in and start chatting with me. Also, I was so thrilled when the librarian pushed a website to me!!