Library 2.0
I see Library 2.0 as the various tools that make a library pertinent to its patrons, whether they are students, faculty or the public (among other constituents). I was a bit surprised to read that physical spaces and programs partly constitute Library 2.0 – but then it made sense (and made me happy) after I thought about it. So, for this blog, I want to write about both technological and physical aspects of Library 2.0.
I spent last semester working as an intern in the library of the college where I generally teach. I found a lot of disconnect between what is available and what gets used. On the one hand, students use the facility a lot for studying, using computers, meeting in small groups and, frankly, napping on the comfortable couches upstairs. They do not look for books (except books on reserve); make much use of the reference services, the archives or the journals; or even access the databases for information. Sigh.
At the same time, faculty don’t avail themselves of library services, either, so it’s no surprise that students don’t. When the administration wanted to implement Information Literacy as a small required component of the comp and research class, a lot of faculty pushed back hard (however, it is now required).
So, perhaps in academic libraries, 2.0 should involve marketing and developing services for faculty and students, based on what the patrons need and will use as opposed to what academic librarians feel is traditional. Some examples might include specialized course research sets; research services for faculty writing books and/or articles; discipline-specific information literacy training; pedagogical or discipline-specific wikis; social networking tools… the list is varied.
As for physical spaces in visions of Library 2.0, I have to move from discussing academic to public libraries. Our local branch library (part of a fantastic county-wide library system) is being remodeled – well, completely re-done. The original library was housed in an old fire station that had been repurposed; it was very small, but also one of the busiest branches (I think the county’s fantastic electronic innovation really helped drive business: we couldn’t always find what we wanted on the shelves, but could order it for free from other branches).
The new library – which will open late 2011 – is going to be joined to a recreation center with a gym, a community meeting room, senior resources, and a café. There will be a movie room, a huge kids’ area, more computer space, etc. This, to me, seems a perfect example of Library 2.0: great physical space, a deep and extensive collection, plus cutting edge technology.
I agree with your comment
I agree with your comment about how students really don't take advantage of the resources available to them. Whether that is because they don't want to go further than they have to, or because they aren't aware of the resources, I believe that as information professionals we need to expand the students' awareness of what the library is. Yes, we are a meeting place, but we also have a lot to offer the students. I think many students would be shocked to know just how many resources and formats the library has! This is where I think library 2.0 can help in getting the word out about what the library really can offer!
I think you're right on point
I think you're right on point with suggesting that libraries should find ways to integrate their services with faculty and students. They could do that by reaching out to faculty and finding out what their and the students' needs are and co-developing those types of great resources you mention--course research sets, etc. I learned in the marketing class that actively promoting your skills and services is also critical, and the social networking tools are terrific for getting that info in front of people.
Cindy - great point about the
Cindy - great point about the marketing potential of social media and academic libraries. No point in having great services that no one knows about.