Wiki at Work
In my division at the Montana State Library, there are 7 people, 4 of them based at the home office in Helena, Montana, and the other three (including me) based in different locations around the state, hundreds of miles away from each other. Wow, can we use a wiki! We have other ways of collaborating on our projects, like teleconferencing and desktop sharing using online meeting software. These two latter methods of collaboration are good for immediate brainstorming and problem-solving, but a wiki provides an ongoing record and workspace for members of the team, and especially for new members or to inform others who may be interested in our work, like our client libraries.
Any new technology requires training for participants to use it effectively, so my plan is to use one of our synchronous venues - an online meeting - to present/start up our wiki, and provide hands-on instruction, so we'll be ready to go. I haven't decided on what software to use, but I am inclined toward pbwiki because it seems pretty user-friendly.
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Basecamp Though not "social
Basecamp
Though not "social software" you might want to take a look at something like Basecamp as well which is a blessing for people working on teams that do not meet F2F very often. It has a message board, document editing, timelines, due dates, etc.
Basecamp has a free and paid version, so feel free to try it out.