Speaking to you from the banks of the mighty Mississippi, this is Kelly Krieg-Sigman, director of the La Crosse Public Library in La Crosse, WI.  I have been a director since 1985; La Crosse is my third directorship.  I applied for this course primarily to improve my understanding of social software and to become better informed as to its potential application to public library service.  My organization currently offers IM reference; we have a Flickr and MySpace account, and we are working towards a more active role in blogs, both internal and external.  When I'm not driving the City C